Receptionist / General Administrator

Grimsby

permanent

£20,075 per annum

THE COMPANY

We are working alongside ProAmpac, a global flexible packaging manufacturer who have a requirement for a Receptionist / General Administrator to join their Grimsby site.

ProAmpac are proud to be working closely with customers and brands to deliver packaging solutions to increase shelf life, convenience, sustainability and much more.

COMPANY MISSION

To strive to be a customer-oriented, market-led company where the satisfaction of customers, the personal development and safety of employees and respect for local communities and the environment are seen as inseparable from the aim of creating value for shareholders and other stakeholders.

PURPOSE OF JOB

To professionally operate the divisions switchboard ensuring all calls are answered promptly and efficiently directed to the correct person and greets all customers/suppliers/visitors in a cheerful, enthusiastic and professional manner. To undertake administration tasks as required.

KEY RESPONSIBILITIES

Answer the phone in a professional and courteous manner as quickly as possible, ideally within 4 rings.
Determine the purpose of callers and forward the call to the appropriate person or department or interact with the caller.
Transfer calls as needed.
Take accurate messages and deliver these to the appropriate member of staff.
Welcome onsite visitors in a professional and courteous manner. Determine the nature of business and announce the visitor to the appropriate person or department.
Keep track of key people’s movements within the building and when they are working away from the office.
Create a good impression of the Company with visitor’s at all available points of contact.
Greeting/control of visitors and contractors ensuring admittance procedures strictly adhered to.
Open post and distribute to appropriate departments.
Ensure post are picked up at appropriate times.
Arrange couriers for urgent packages.
Keep the reception area tidy.
Maintain log of staff in the building and visitors signing in/out book.
Help other departments with administration duties as required
Receive goods/services into reception.
Administration Meeting Room Bookings, Purchase of Office requirements, stationery and refreshments
Issue Drinks Fobs / Organise access Fobs with accounts and prepare induction packs new employees
Maintenance of all Notice Boards/ Employee Forms in document holders. On a weekly basis empty the suggestion boxes and co-ordinate the findings.
Maintenance of Employees Lockers and work wear allocation by listing, liaising with laundry contractor and HR.

ATTITUDES & QUALITIES