Branch Administrator

Birmingham

permanent

Competitive Salary

THE COMPANY

Brand Access Solutions are the UK's largest commercial scaffolding and access solutions provider.

Working on some of the country's most exciting, cutting-edge construction and infrastructure projects, they are proud to be playing a part in 'Building Britain', nationwide – working collaboratively with the best main contractors in the sector.

THE ROLE

We have a requirement for a competent Branch Administrator to join the company's Birmingham branch on a permanent and full-time basis.

JOB PURPOSE

As a Branch Administrator you will be required to provide day to day administrative support in a timely and efficient manner in line with business requirements and company quality and business procedures.

KEY RESULT AREAS

Provide a first point of contact for customers and handle professionally.
Provide high quality administrative support to colleagues/managers.
Compile and complete reports and records to an effective standard.
Ensure that all paperwork is completed in a timely and accurate manner and filed in accordance with agreed procedures.

KEY RESPONSIBILITIES

Handle daily enquiries and internal/external customer queries in a manner which meets both company procedures and customer expectations.
Maintain work area in a tidy competent manner which portrays a professional business image.
Ensure all processing of paperwork is completed to the required company standard.
Provide reports/letters/spreadsheets as required.
Maintain and update all relevant databases.
Actively liaise with line management to highlight any areas of concern.
Ensure all reports are accurately maintained and processed in a timely manner.
Update administration processes as directed to reflect any new internal controls and directives.
Co-operate fully with line supervisors/managers, to contribute to successfully meeting all business objectives

KEY WORKING RELATIONSHIPS

Internal: Reporting to Line Manager, supporting and liaising with all other business functions.
External: Contributing to achieving high level of internal/external customer satisfaction.

Integrity must be maintained at all times when dealing with all above key relationships.

PERSONAL ATTRIBUTES

Good self discipline with a commitment to quality and procedures, ability to work under supervision, carrying out instructions correctly in a timely manner. Displaying a positive and helpful manner, with good communication skills, enthusiastic and participative, capable of contributing to the smooth functioning of the administrative team.