Branch Administrator

Duxford

permanent

Competitive Salary

COMPANY OVERVIEW

Taylor’s Hoists are the UK’s premier operation and maintenance hoist brand serving the construction industry’s main contractors with vertical access.

Working on some of the country's most exciting, cutting-edge construction and infrastructure projects, they are proud to be playing a part in 'Building Britain', nationwide.

THE ROLE

We have a requirement for a competent and detail-orientated Branch Administrator to join the Duxford branch (Cambridgeshire).

JOB PURPOSE

To provide day to day administrative support in a timely and efficient manner in line with business requirements and company quality and business procedures.

KEY RESULT AREAS

Provide a first point of contact for customers and handle professionally.
Provide high quality administrative support to colleagues/managers.
Compile and complete reports and records to an effective standard.
Ensure that all paperwork is completed in a timely and accurate manner and filed in accordance with agreed procedures.

KEY RESPONSIBILITIES

Handle daily enquiries and internal/external customer queries in a manner which meets both company procedures and customer expectations.
Maintain work area in a tidy competent manner which portrays a professional business image.
Ensure all processing of paperwork is completed to the required company standard.
Provide reports/letters/spreadsheets as required.
Maintain and update all relevant databases.
Actively liaise with line management to highlight any areas of concern.
Ensure all reports are accurately maintained and processed in a timely manner.
Update administration processes as directed to reflect any new internal controls and directives.
Co-operate fully with line supervisors/managers, to contribute to successfully meeting all business objectives

KEY WORKING RELATIONSHIPS

Internal: Reporting to Line Manager, supporting and liaising with all other business functions.
External: Contributing to achieving high level of internal/external customer satisfaction.

PERSONAL ATTRIBUTES

Good self discipline with a commitment to quality and procedures, ability to work under supervision, carrying out instructions correctly in a timely manner. Displaying a positive and helpful manner, with good communication skills, enthusiastic and participative, capable of contributing to the smooth functioning of the administrative team.