Credit Control / Sales Ledger Administrator

Immingham

permanent

Competitive Salary

ROLE OVERVIEW

An international provider of maintenance and integrity services to the oil & gas sector are actively looking to appoint an experienced Credit Controller based in Immingham, N.E Lincolnshire.

Competitive Salary + 25 days annual leave + Bank Holidays
Pension is Salary Exchange – 3% Employees / 6 % Employer
Working Hours are Monday – Thursday 8.30 – 4.45 / Friday – 8.30 – 3.30

Please note: the role is initially based on a 12 month fixed term contract.

JOB PURPOSE

To process sales invoicing and secure payment of outstanding debt from customers, in a timely and efficient manner, ensuring all duties are carried out in compliance with Company UK Credit and Accounts Receivable Management Policy.

KEY RESULT AREAS

Customers receive accurate invoices in a timely manner
All financial reports are distributed as appropriate
All paperwork is completed in a timely and accurate manner and filed in accordance with agreed procedures

KEY RESPONSIBILITIES

Accurately set up projects in a timely manner.
Create sales invoices as required.
Handle daily enquiries and customer queries in a manner which meets both Company procedures and customer expectations.
Handle daily enquiries and customer queries in a manner which meets both Company procedures and customer expectations.
Advise customers on terms of trade
Continually monitor outstanding debts
Take ownership of chasing debts on a daily basis in line within company policy
Contact customers and secure payment of outstanding debts, by means of telephone calls, sending letters and email correspondence
Ensure that customers have all relevant documentation as required i.e. copy invoices and statements
Strive to build and maintain good relations with all customers
Assist with the allocation of the payment
Monitor payments received and update current status; give update on all disputes
Monitor ledger to identify potential disputes
Liaise with branches and customers to assist in dispute resolutions
Maintain and update all relevant databases and job files. Including updating all system notes regularly with as much information as possible
Actively liaise with line management/credit control to highlight any areas of concern
Negotiating repayment plans in line with company targets
Answer inbound calls and respond positively to queries or pass on to the relevant department
Ensure the timely collection of cash and reduction of aged debt
Keeping up to date on 90 day debt and also ensuring 60 day debt does not increase

KEY WORKING RELATIONSHIPS

Internal: Reporting directly to the Finance Director.
Credit Control Manager, supporting and liaising with the finance team and all other branch/functions as required.

External: Customers

PERSONAL ATTRIBUTES/COMPETENCIES

Basic Accountancy qualification/experience
Experience of commercial credit control
Professional and assertive telephone manner
Influencing and Customer care
Attention to detail