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Customer Service Export Advisor

Grimsby
permanent
Competitive Salary

THE COMPANY

An award-winning British Grocery Export Business are currently looking to appoint a dynamic Customer Service Export Advisor to their growing team based from their Head Office in Grimsby, N.E Lincolnshire.

Monday – Friday 39 hours a week (Monday – Thursday in the office, Fridays working from home)

“We set our standards high in the exceptional levels of service we provide to our Customers and as a business we drive a high performance, high reward culture. We always seek results-orientated individuals to join our team, who aim to exceed and drive the business forward.”

THE ROLE

As a Customer Service Export Advisor you will use your excellent interpersonal skills to communicate, negotiate and be responsible for providing "world class" customer service to all customers.

You will be responsible for building strong customer relationships, deliver high levels of customer satisfaction and process, investigate and resolve customer claims. You will be responsible for smaller accounts and be required to monitor sales, communicate warehouse and financial queries internally and oversee stock orders.

Working within an exciting and proactive environment the company offer a competitive base salary which is complemented by an annual bonus scheme and a robust benefits package.

KEY RESPONSIBILITIES

SKILLS AND EXPERIENCE

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