One of the UK's leading and fastest growing retailers are actively looking to recruit a dynamic Retail HR Advisor to join their Head Office team based in North Lincolnshire.
Key Responsibilities:
Manage a varied and busy caseload of Employment Relations (ER) issues, including frequently complex discipline, grievance, performance capability and change management processes
Take full ownership of ill health capability / long term sickness procedures and occupational health referrals within business area
Act as the first point of contact for Line-Managers within your remit and take ownership for handling and resolving HR queries / issues raised by Line Managers and employees respectively, escalating and supporting the HR Manager with more complex issues, as appropriate
Provide robust written and verbal HR advice to stakeholders, prepare case related documentation and ensure the correct and consistent application of HR policies and procedures across the business area, whilst adhering to procedural timescales
Work closely with Line-Managers and department heads within the business area, to ensure a consistent approach to people management and compliance with company policies and rules
Develop and maintain collaborative relationships across all organisational levels, including senior management, build credibility as a ‘specialist’ Advisor and attend key business updates / management meetings, as appropriate
Support the HR Director / HR Manager in reviewing and implementing new HR policies & procedures, in line with changes to relevant employment legislation, coach and support Line-Managers to ensure these are embedded across the business
Strive towards continuous improvement of HR processes and company practices within business area, ensuring that the HR service delivery meets the requirements of and can adapt to the changing needs of what is a rapidly developing business
Submit the identified key areas for improvement as proposals / action plans to the HR Manager and implement any required changes, as appropriate
Contribute towards the development of a HR strategy for the business area, aligning this with key business priorities for the business area and the company’s overall strategic aims
Regulary assess the training and development needs of Line-Managers in the business area – create and deliver targeted HR management training to reduce skill-gaps and monitor effectiveness
Contribute towards the update of HR policies, procedures and/or management toolkits for the business area and monitor effectiveness Support the HR Manager with HR related project work from time-to-time as required
Collate HR data and produce monthly reports on key HR metrics, highlighting any data trends for the consideration of the HR Manager and senior management team
Maintain an up-to-date knowledge of Employment Law and developments in HR best practice Support in coaching and developing the HR administration team
Participate in regular team meetings to understand the workload and priorities of colleagues and offer support, as required, this may include working across multiple business areas
To work flexibly in line with the needs of the business and carry out any other reasonable duties as required
Key Skills, Requirements & Qualifications:
Experience working within a HR Advisor role (or similar) in a fast-paced environment
