Property Manager (Lettings)

Role Overview:

The Role:

Key Responsibilities:

• Managing a portfolio of residential properties.
• Delivering fantastic customer service at all times to Landlords and Tenants.
• Ensuring maintenance issues are resolved promptly and customer is updated.
• Meeting targets and performance objectives.
• Reviewing property visits reports, check out reports, releasing the deposit.
• Ensuring the system is updated.
• Ensuring property is complying with legislation.
• Developing a positive working relationship with internal team and pre-tenancy administrators.
• Ensuring high levels of communication at all times with all parties.

Key Skills:

• Anticipates, responds to and seeks to exceed the expectations of existing and potential customers.
• Shows support for business values, demonstrates and promotes a high level of honesty and integrity.
• Responds positively to changing business circumstances and readily adapts behaviour to maintain effective performance.
• Able to work in a well-structured manner with strong organisational skills.
• Able to work to set deadlines, accurately and with an attention to detail.
• Builds and maintains good working relationships, demonstrating strong verbal and written communication skills.
• Good level of literacy and numeracy skills.
• Good communication skills and problem solving is essential for the success in this role.
• • Previous property management experience is desirable; however, training will be provided.