Telesales Executive (Outbound Sales)

Role Overview

Key Responsibilities:

• Effective handling of inbound and outbound sales and service enquiries.
• Liaising with customers who wish to sell or view a property.
• Assessing customer requirements and selling the range of services the agency offers.
• Provide a seamless customer service experience by providing exceptional service for our customers and network of Regional Valuers.
• Able to build effective relationships with customers over a period of time until they are ready to sell their property. You’ll have a passion for looking after your future client base.
• To ask relevant and appropriate questions of the customer in order to identify and maximise sales opportunities.
• To accurately input, update and maintain customer records in the CRM system.
• Competent in booking customer appointments in line with diaries.

Key Skills / Experience:

• Experienced in outbound sales / telesales / contact centres
• A highly motivated individual, a self-starter, with the ability to identify every new business sales opportunity for valuations and associated services such as financial services and conveyancing.
• Ability to meet and exceed targets within a sales environment.
• World-Class customer service skills.
• Competitive by nature - a born winner!

What’s in it for you?

• Opportunities to progress to Team Leader and managerial positions for consistent top performers.
• Highly rewarding uncapped commission scheme.
• New clients provided every month, music to the ears of hungry sales superstars!
• Portfolios contain entirely motivated vendors.