Contact Centre

Currently there are more than 6,200 contact centres in the UK, and more than 4% of the UK’s working population being employed at a contact centres, with that number increasing annually. Large contact centres (with over 250 agent positions) employ around half of all contact centre staff, despite only accounting for less than 9% of physical contact centre sites.

Key Statistics

The Future

Industries We Cover

Roles We Recruit

Other Sectors